Frequently Asked Questions

Yes — we ship Australia-wide.

Our shipping is typically calculated using a flat-rate, weight-based system, which means pricing is consistent across the country and not dependent on your location.

For larger or more complex orders, your items may be dispatched from multiple warehouse locations. This allows us to optimise freight efficiency and keep shipping costs as low as possible, particularly for bulkier items.

Great question — and this is exactly what sets Lawn Addicts apart.

We understand that our product range is extensive, but we’ve built systems and resources to make choosing the right products easy and stress-free.

• New to lawn care?
  If you’re just getting started and not sure where to begin, we recommend reaching out via our contact form. We’ll guide you step-by-step and set you up with a tailored solution, so you can get started with confidence and avoid any risk of damaging your lawn.
• Know your lawn type?
  If you’re familiar with your lawn variety, check out our curated product Collections. These are designed to help you quickly find products that are best suited to your specific lawn type.
• Dealing with a specific issue?
  If you’re confident in identifying a problem, visit our Resources section. It includes helpful images and guides to assist with diagnosis, along with recommended product solutions.

No matter your experience level, we’re here to support you every step of the way.

Now you’re speaking our language — lawn plans are what we’re all about.

We offer a couple of great options depending on how much guidance you’re after:

• Free Lawn Plans
  Our popular free plans are a great starting point. They’re designed around your lawn type and whether you’re in a warm or cool climate zone, giving you a solid, seasonal framework to follow throughout the year.
• Superintendent Lawn Plans (Premium)
  If you’re after the ultimate experience, our Superintendent Lawn Plans are built for you. This subscription-based service provides tailored, step-by-step guidance specific to your lawn and conditions. It’s a favourite among lawn enthusiasts who want to take things to the next level and achieve premium results.

Whether you’re just starting out or chasing that next-level lawn, we’ve got a plan to suit.

We use a range of products in lawn care, and safety is always a top priority when used correctly.

• Fertilisers (granular and liquid)
  Our fertilisers are safe for pets and children once applied. They are safe both wet and dry when used as directed.
• Combination granular fertilisers (with pesticides)
  These products contain added pesticides, so extra care is required during application. We recommend keeping pets and children off the lawn until the product has been properly watered in.
• Liquid pesticides
  After applying liquid pesticides, it’s important to allow the product to fully dry on the leaf before allowing foot traffic. Once dry, the treated area is safe to use again.

As a rule, always follow product instructions and allow adequate drying or watering-in time before allowing access.

We sure do! Please see our Returns & Refunds policy for the terms and conditions.  This will explain the process.